Privacy & Security

Us open cup Privacy Policy — Your data is completely secure

This page clearly explains how your personal data is collected, stored, and protected on the us open cup platform — everything you need to know, all in one place.

Last Updated: January 2026

How we protect your privacy

Every piece of your data is handled with the highest level of security at us open cup.

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SSL encryption

All your data is protected with 256-bit SSL encryption. Nothing can be read between your browser and our servers.

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Never Sold to Third Parties

Your name, phone number, or email is never sold to advertising companies or third parties. Not ever.

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Minimal Data Collection

We only collect information that is genuinely necessary to operate our services. We never ask for data we do not need.

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Right to Correct Your Information

You have the full right to update or correct any of your personal information at any time. Just contact our support team.

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Regular Security Audits

Us open cup's security systems are regularly audited by independent third parties to ensure your data remains protected at all times.

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Transparent Cookie Policy

We are transparent about which cookies we use and why. No unnecessary tracking cookies are used.

Important: By using the us open cup platform, you agree to this Privacy Policy. Please read it in full before you get started.

1 Introduction

Us open cup is one of Bangladesh's most trusted online gaming and betting platforms. Protecting the personal data of our millions of users is a responsibility we take more seriously than any business consideration. This Privacy Policy ("Policy") clearly describes how us open cup collects, uses, and safeguards your information.

This Policy applies to the us open cup website, mobile app, and all related digital services. It is in effect whenever you register, log in, play games, or use any of our services.

We believe transparency is the foundation of trust. That is why we want to explain everything to you in plain, straightforward language — not complex technical jargon. If you have any questions, our support team is always ready to help.

2 What types of data are collected

Us open cup only collects information that is genuinely necessary for operating our services, verifying identity, and processing secure transactions. We do not collect any unnecessary personal data.

Type of Information Example When it is collected
Identity Information Full name, date of birth, national ID number During Registration and KYC Verification
Contact Information Phone number, email address At the time of account creation
Financial information BKash/Nagad/Rocket number, transaction history During Deposits and Withdrawals
Technical Information IP address, device model, browser information At Each Login Session
Gaming activity Betting history, game logs, win/loss records While Using the Platform
Please Note: us open cup never stores your full bank account number or card CVV.

3 How Your Information Is Used

Us open cup uses collected data solely for the specific purposes it was gathered for. No information is used beyond its original purpose.

  • Account management: Your identity information is used to create, verify, and secure your account.
  • Transaction Processing: Financial information is used to process deposits and withdrawals securely and efficiently.
  • Customer Support: To resolve your issues and provide personalized assistance.
  • Ensuring Security: To prevent fraud, money laundering, and unauthorized account access.
  • Legal obligations: To comply with regulatory guidelines and legal requirements.
  • Service Improvement: For analytical purposes — to improve your experience and develop new features.
  • Relevant Offers: To notify you of relevant bonuses or promotions based on your gaming preferences (you can opt out of this at any time).

Us open cup never uses your data for political advertising, religious promotion, or social profiling.

4 Who Your Information Is Shared With

Us open cup never sells your personal data to third parties. That said, limited information may need to be shared in certain specific circumstances.

  • Payment Processors: With bKash, Nagad, Rocket, and USDT gateway operators — only the information necessary to complete the transaction.
  • Game providers: With licensed game providers — only the minimum data necessary to run the games.
  • Legal authorities: In response to lawful requests from law enforcement authorities in Bangladesh or relevant jurisdictions.
  • KYC verifier: With authorized service providers for the purpose of identity verification.
All third parties that us open cup works with are bound by strict data protection agreements and are prohibited from using your information for their own purposes.

5 Cookies & tracking technologies

Us open cup uses cookies and similar technologies on its website and app. These improve your browsing experience and help the platform function properly.

  • Essential cookies: Used to maintain login sessions and ensure security. Without these, the site cannot function properly.
  • Performance Cookies: To understand which parts of the site are used most and to improve overall performance.
  • Preference Cookies: To remember your language, settings, and preferences.
  • Analytics Cookies: To generate aggregate usage statistics — with no personal data included.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some parts of the site to not work properly.

6 How Long Your Data Is Retained

Us open cup retains your data only for as long as it is needed. All information is kept while your account remains active.

  • Active Account: All data is retained for as long as the account remains active.
  • Closed Accounts: Even after an account is closed, transaction records may be retained for up to 5 years to meet legal obligations.
  • KYC documents: Verified identity documents are retained for a specified period in accordance with regulatory guidelines.
  • Gaming logs: Gaming activity logs are retained for a minimum of 2 years to assist with dispute resolution.

Once the designated retention period expires, us open cup will securely delete or anonymize your data so that you can no longer be identified.

7 Your Rights

As a us open cup user, you have a number of important rights over your own data. We respect those rights and are here to help you exercise them.

  • Right to Know: To find out what data we hold about you, submit a request to our support team.
  • Right to Rectification: You have the full right to correct any information that is inaccurate or incomplete.
  • Right to Erasure: Under certain circumstances, you may request that your data be deleted, unless retention is required by law.
  • Right to object: You may object to marketing communications or certain types of data processing.
  • Right to Data Portability: You can request a copy of your data in a standard, readable format.
To exercise any of these rights, please contact our support team. We will respond within 30 business days.

8 Security Measures

Us open cup employs industry-leading technical and organizational measures to keep your data secure. Our security team operates 24/7.

  • 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): Adds an extra layer of protection to your account.
  • Firewall & DDoS Protection: Our servers are protected by advanced firewalls and intrusion prevention systems.
  • Regular Penetration Testing: Independent experts regularly audit our systems for vulnerabilities.
  • Staff training: All us open cup staff undergo rigorous data protection training and sign confidentiality agreements.
  • Data Backup: Your data is backed up on secure, encrypted servers.
Your role matters too: Use a strong password, change it regularly, and never share your login credentials with anyone.

9 Changes to the Privacy Policy

Us open cup may update this Privacy Policy from time to time. Changes may occur due to new legislation, the introduction of new services, or updates to our operations.

  • You will be notified in advance via your registered phone number or email if any significant changes are made.
  • The date of each update is noted at the top of this page.
  • Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request that your account be closed.

10 Contact Us

For any privacy-related questions, complaints, or requests, please reach out to the us open cup support team. We respect your right to contact us and are committed to responding promptly.

  • Live Chat: 24/7 live chat support — click the chat button in the bottom-right corner of the platform.
  • Email: [email protected] (responses are typically sent within 24 hours).
  • Response Time: Data-related requests are responded to within a maximum of 30 business days.
Our commitment: Every privacy-related request you make is taken seriously. Your trust in us open cup is our most valuable asset.

Done reading the Privacy Policy? Join us now!

Your data is completely safe at us open cup. Join millions of trusted members — register today and enjoy a secure gaming experience.

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